Privacy policy.

I recognise the importance of privacy for all users of this website and am committed to protecting any personal information I collect and hold.

Most of this website can be viewed without providing any information that personally identifies you. In some cases, however, I may need to collect personal information in order to respond to enquiries, provide services, or communicate with you about work you have requested.

1. How I collect information

I collect and process information in the following ways:

Personally identifiable information

This includes information you voluntarily provide via this website or other direct communication, such as your name, email address, phone number, organisation, or other contact details. This information is collected for the purpose of responding to enquiries, providing services, or maintaining professional contact.

Cookies and analytics

This website may use cookies or similar technologies to improve user experience and understand how the site is used. Cookies are small text files stored on your device that allow a website to recognise returning users and track general usage patterns.

Cookies do not identify you personally. You can choose to disable cookies in your browser settings, although this may affect site functionality.

2. Why I collect your information

I collect personal information so that I can:

  • Respond to enquiries about my services

  • Communicate with you about work, proposals, or collaboration

  • Provide information I believe may be relevant or useful to you

  • Improve how this website functions and is experienced

I only collect information that is reasonably necessary for these purposes.

3. Use of AI and automated tools

From time to time, I may use trusted third-party tools — including AI-assisted tools — to help with tasks such as drafting, summarising, organising information, or improving workflow efficiency.

Where personal information is involved:

  • AI tools are used as support tools, not decision-makers

  • I do not intentionally train public AI models on confidential or sensitive personal information

  • Any use of AI is subject to confidentiality obligations and reasonable safeguards

I take care to ensure that personal information is handled responsibly and in line with this Privacy Policy, regardless of whether tools are manual or automated.

4. Where I store your information and how I protect it

I take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information may be stored in secure digital systems such as email, cloud storage, CRM tools, or project management platforms. Access is limited to me and, where necessary, trusted subcontractors or service providers who assist in delivering services or maintaining systems.

Where subcontractors are engaged, they are bound by confidentiality obligations and only have access to information required to perform their role.

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

5. Disclosure of information

I do not sell or trade personal information.

Your information may be disclosed to third parties only where:

  • It is necessary to deliver requested services

  • It is required to maintain systems or infrastructure

  • It is required or authorised by law

Where information is shared, reasonable steps are taken to ensure it is handled securely and appropriately.

6. Access to your personal information

You may request access to personal information I hold about you, and request corrections if you believe the information is inaccurate, incomplete, or out of date.

I will respond to access or correction requests within a reasonable timeframe. If there is a disagreement about the accuracy of information, I will take reasonable steps to note this on the relevant record.

7. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, technology, or business practices.

Any updates will be published on this website.

8. Contact

If you have questions, concerns, or requests relating to privacy or personal information, please contact:

Nick Prowse Email: nickprowse@mac.com

I will acknowledge your enquiry within a reasonable time (usually within 14 days) and aim to resolve any issues within 30 days.